1. This service is provided by The IT partnership, and is chargable

2. Whilst creating an issue in the helpdesk system does not directly incur a charge, by opening an issue you agree to pay the charges incurred in resolving the issue. The charges will be in accordance with our standard charges which can be found here

3. It is the customers responsiibilty to ensure that adequeate backup are taken before requesting the service. ITP shall not be liable for any loss of data or loss of business resulting to the resolution of an issue submitted to the helpdesk.

ITP standard terms and conditions shall apply - which are avaliable on request.

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